Price per gallon is the most common thing customers use when comparing different propane suppliers out there. Without doubt, price is an important consideration, but it will not tell you much about the supplier. You will understand this when you run out of the gas in the middle of a cold snap and the cheapest company you choose fails to bring you a new supply until next week.
So, besides price, which other question should you ask when comparing propane suppliers?
Do you offer automatic delivery or as needed delivery?
When choosing a propane delivery company, the first thing you need to know is the delivery schedule the company offers to keep its customers from running out of gas. Typically, there are two options, automatic delivery and as needed delivery. Both of these options work for some customers, but not for others.
Automatic delivery is generally based on your regular usage of propane. Your supplier will schedule deliveries based on your estimated usage, which means propane tank will always be full and you do not have to call them.
As needed delivery
This option involves monitoring the propane yourself and calling a propane company when you will need delivery. If you want to get the best value, it’s probably a good idea to opt for automatic delivery.
2. Do you charge tank rent?
You need to understand about all prices involved, and additional fees; otherwise, you may find yourself breaking a bank to have your propane delivered. Many propane suppliers will charge rent charge and additional fees while others do not, so it is important to ask and compare the charges right from the start. This is especially true if you are looking to install a propane tank for the first time. Ask whether there will be any fees for installation or set up and whether there will be rental fees if you don’t own the tank. Some companies out there charge hefty premiums on a monthly basis, so make sure you ask this question.
3. What is your minimum usage requirement?
Some propane supplier will let you downsize to a smaller tank, which could help you to meet the minimum usage requirement. Minimum usage charges are an excellent opportunity for you to try and sell your propane tank, but this is highly discouraged. You may end up disposing of your 50-gallon tank for some few pennies, so let the company provide a tank for you, you will avoid taking all the risks involved in owning a propane tank.
If a supplier you speak to does not have minimum usage requirement or any sort of administration fees, ask them if they can deliver after hours in an event you run out of gas or have an emergency; otherwise, you may find yourself left in the cold.
Asking these questions can help you make an informed decision on the propane supplier company to choose. It may take more time and may involve calling around, but you will surely find one that going to work for you. Remember, even if the price is important, this should not be your sole consideration; propane services are more of a long time relationship that affects the quality of your life, so choose carefully.